One of the most noteworthy aspects of the Redmi Note 9’s specs is the quality of its photos and videos. However, after several months, users began to complain en masse. The fact is that over time, the main camera does not shoot properly. The reason was the insufficient sealing of the protective glass of the lens, which gets dust and dirt. After a long silence, Xiaomi still offered a solution.
We have previously talked about this problem, where the representatives of the Chinese company called the incident “rare”. When the number of victims began to number in the thousands, then Xiaomi ordered to improve quality control in factories. Of course, such a solution should eliminate the problem in new batches of the device, but what about those who purchased Redmi Note 9 at the initial stage of sales or shortly thereafter?
Participants in one of the fan forums of Xiaomi products advised contacting service centers for replacement. We do not argue that the proposal is logical, but not a word was officially said about it. Now the company decided to smooth out their guilt somewhat. Users who contact the service center will be able to eliminate an unpleasant defect absolutely free of charge by giving the gadget for repair.