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Sony is sued for shutter defect in a7iii cameras

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A class action lawsuit was filed against Sony Electronics in the Southern District of New York late last week. In it, the Japanese manufacturer is accused of violating several laws in connection with a defect in the shutter in Sony a7 III mirrorless cameras.

With a stated shutter life of 200,000 actuations, it is said that “numerous users” experienced failures and breakdowns after the shutter performed “10,000 to 50,000 actuations for most of the users who experienced it.” If the warranty period of one year has expired, camera owners have to pay between $ 500 and $ 650 to repair or replace the shutter. Recall that the price of the camera itself is $ 2,000.

The lawsuit says that shortly before the camera is released, the shutter sound changes, after which the screen turns black and a message appears on it: “Camera error. Turn it off and then on. ” However, this action does not restore the functionality of the device. Removing the battery with its subsequent installation does not help either.

Plaintiff sees Sony’s actions as a violation of business law; misleading by negligence; violation of express warranty, implied warranty of merchantability and Magnuson Moss warranty law; fraud; unjust enrichment. It requires the claim to be classified as a class action, an injunction, and compensation for damages and costs.

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