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Americans named five smartphones with which they are most pleased. There are no Apple smartphones among them



The American Customer Satisfaction Index (ACSI) tried to measure the satisfaction of smartphone users in the United States. The study showed that American users are much more satisfied with Samsung smartphones than Apple smartphones.

More precisely, the top five best-rated devices include only Samsung models, with three models taking the first place at once – Galaxy Note10 +, Galaxy S10 + and Galaxy S20 +. Each of them scored the maximum result – 85 points out of 100 possible. This is followed by the Samsung Galaxy S20 and Galaxy A20 with 84 and 83 points, respectively. Five smartphones scored 82 points each: Samsung Galaxy S10, Apple iPhone 11 Pro, iPhone 11 Pro Max, iPhone X and iPhone XS Max.

If we take the total brand rating, Samsung managed to score 81 points, like last year. But the South Korean company took the first place because the overall score of Apple dropped to 80 points, as a result of which Apple is in second place, next to Motorola (remember, this brand belongs to Lenovo) and Google, which also earned 80 points.

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